Privacy Policy
Effective Date: April 8, 2026
Willow Creek Health respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information, including information related to SMS communications.
1. Information We Collect
We may collect the following types of personal information:
-
Name, phone number, email address, and contact details
-
Health-related information provided by you as part of your care
-
Communication preferences, including SMS consent
-
Information you provide through forms, phone calls, or messages
2. How We Use Your Information
We use your information to:
-
Provide medical care and services
-
Communicate with you regarding appointments, care, and updates
-
Respond to inquiries and support requests
-
Send SMS messages related to your care or requests (if you have opted in)
-
Improve our services and patient experience
3. SMS Communications
If you consent to receive SMS messages from Willow Creek Health:
-
Message frequency may vary
-
Message and data rates may apply
-
You can reply STOP to opt out at any time
SMS consent is not shared with third parties or affiliates for marketing purposes.
4. Sharing of Information
We do not sell your personal information. We may share your information only as necessary:
-
With trusted service providers who assist in operating our clinic (e.g., communication platforms, EHR systems)
-
As required by law or to comply with legal obligations
-
To protect the safety, rights, or property of patients and our clinic
5. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
7. Contact Information
If you have questions about this Privacy Policy, please contact us:
Willow Creek Health
109 East 6th Street
Morris, MN 56267
Phone: 320-345-5888
8. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
